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Retail

Salesforce for Retail & E-Commerce

Unified customer experience platforms for omnichannel retail brands that convert and retain.

Retail

Retail & E-Commerce

We help retail and e-commerce brands deliver connected, personalised shopping experiences across every touchpoint β€” from website to store to post-purchase loyalty β€” all on the Salesforce platform.

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Retail & E-Commerce Solutions

Salesforce tailored for your industry's unique needs.

Industry Challenges

Problems We Solve

Unified Customer View

Connecting online, in-store, and contact centre interactions in one profile.

Personalisation at Scale

Delivering relevant product recommendations and offers to millions of shoppers.

Order Management Complexity

Handling omnichannel fulfilment, returns, and inventory across channels.

Loyalty & Retention

Building programmes that drive repeat purchase and increase LTV.

Our Solutions

How We Help

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Commerce Cloud

B2C storefront with AI-powered product discovery and personalisation.

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Marketing Cloud

Lifecycle email, SMS, and push marketing automation at scale.

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Service Cloud

Omnichannel customer service with order management integration.

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Retail Analytics

Customer LTV, basket analysis, and campaign attribution reporting.

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ERP Integration

Connect Commerce Cloud to warehouse, inventory, and fulfilment systems.

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Einstein AI

Predictive product recommendations and churn risk scoring.

FAQ

Common Questions

Most retail implementations combine Commerce Cloud (storefront), Marketing Cloud (campaigns), and Service Cloud (customer support) into an integrated platform.
Yes β€” we handle full site migrations from Magento, Shopify Plus, SAP Commerce, and other platforms to Salesforce Commerce Cloud.
We configure performance optimisations and conduct load testing before peak periods to ensure your Commerce Cloud site handles volume spikes without issues.

Ready to transform your Salesforce?

Book a free consultation with our certified experts today.

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